Healthcare and wellbeing

This page contains information about student healthcare services.

Student healthcare services

If you are studying to get a degree from a Finnish university

If you are studying for a degree from a Finnish University, you can get support for your health and well-being from the Finnish Student Health Service (FSHS). The FSHS is a specialist in student healthcare. They offer you low-threshold general, mental and oral health services and support the well-being of student communities. Basic degree students can access the services by paying the university student healthcare fee. All degree students must pay the healthcare fee to Kela at the beginning of the autumn and spring semesters in Kela’s online service. Kela will not send an invoice to you, so you have to remember to pay the fee on your own. If you have not paid the fee by the deadline, Kela will deduct the fee from the study grant you get from Kela. If you are not getting a study grant from Kela, the fee will be recovered from you through debt recovery proceedings. Please remember to pay the healthcare fee on time!

You do not have to pay the healthcare fee if you have social security coverage from another EU/EEA country or from Switzerland or the United Kingdom. Even if you do not have to pay the fee, you can still use the services of the Finnish Student Health Service.Read more about the student healthcare fee from Kela’s website here.

If you are an exchange student in Finland

Exchange students coming to Tampere University from the EU and EEA, Switzerland, Australia, and Quebec, Canada, have access to the public-sector healthcare services provided by the city of Tampere. Exchange students from these countries are entitled to public-sector healthcare services. Students have to be able to prove that they are entitled to public healthcare services. For these services, students must have a European Health Insurance Card. The card has to be ordered before coming to Finland.

In Tampere, the healthcare services for exchange students are mainly provided by the city at the Student Health Care Centre Tullinkulma. For more information about Tampere city student health care services visit their website here!

If you are coming to Tampere from outside the EU and EEA, Switzerland, Australia, and Quebec, Canada, you need to have private health insurance that covers public-sector basic healthcare services.

Students who will be studying in Finland for less than two years should have a private health insurance that covers all costs up to 120,000 euros. Students who will be studying in Finland for more than two years should have a private health insurance that covers pharmaceutical costs up to 40,000 euros. Your insurance must be valid for the entire duration of your studies in Finland.

Contact information and opening hours  

FSHS (Finnish Student Health Service, YTHS in Finnish)

  • Tampere city centre service unit. The service unit will move in the autumn. Check the address on the FSHS website! The old address is Kalevantie 3, 33014 Tampere and the new address is Pakkahuoneenaukio 2, 33100 Tampere.
  • Hervanta service unit. Korkeakoulunkatu 6, 33720 Tampere.
  • Pori sub-service unit. Pohjoisranta 11, 28100 Pori from beginning of March and visiting address Siltapuistokatu 6 (Entrance to Restaurant Sofia).

The opening hours of all service units, exceptional opening hours and current news are on the service units’ own pages at FSHS’ website.

Healthcare for exchange students

  • Tullinkulma Health Care Centre       
  • Hammareninkatu 5 B (3rd floor), 33100 Tampere
  • Open Mon-Thu 8.00–15.30, Fri 8.00–14.30

The Tullinkulma Health Care Centre serves its customers by appointment only. To book an appointment or ask for advice, call +358 40 806 2454 (Mon-Fri 8.15–12.00).

Treatment need assessments and appointments at FSHS

SelfChat at yths.fi/self
  • General health services: Mon–Fri 9 am to 11 am
  • Mental health services: Mon–Fri 10 am to 2 pm
  • Oral health services: Mon–Fri 9 am to 11 am
By phone

Call our nationwide service numbers during service hours Mon–Thu 8 am–3 pm and Fri 8 am–2 pm.

General and mental health services 046 710 1073

Oral health services 046 710 1085

The treatment need assessment refers to an assessment done by a health care professional to determine the need for treatment and its urgency. For the assessment, the professional goes over the reason for your call, symptoms and their severity, as well as urgency, based on the information given or a referral.

When you call FSHS, remember to listen to the whole message and act accordingly!

Treatment need assessments and appointments in public healthcare

The healthcare services of exchange students are provided by the student healthcare of the city of Tampere. Exchange students are serviced at the Tullinkulma Health Care Centre. When you contact the healthcare services, a healthcare professional assesses what kind of treatment you need. In addition to essential medical services, you are entitled to essential preventive healthcare services, such as birth control advice.

Information and appointments at Tullinkulma Health Care Centre: call +358 40 806 2454, Mon-Fri 8.15–12.00.

If you need medical treatment when the Tullinkulma Health Care Centre is closed, call the general healthcare counselling number 03 10023. The healthcare counselling service is available every day at 7.00–22.00.

Please note that student healthcare services do not offer on-call or emergency services.

For non-urgent medical advice, call the general healthcare counselling number 03 10023 or 03 5657 0023, every day at 7.00–22.00.

Self is the students’ own online service at FSHS  

Self is a simple and quick way to take care of your healthcare issues. You can manage appointment bookings, view your test results and communicate in the chat. Start using Self right away by heading to yths.fi/self.

How are you?  

Get a good start on our journey together by telling us how you are doing. FSHS invites all the new university students to answer an electronic health survey via Self during their first year of studying. A FSHS nurse will go over your responses and give you a personal health assessment. If needed, you will get an appointment with a nurse or a dental hygienist.

Follow us on social media – you can find us on Facebook, Instagram, YouTube, Twitter and LinkedIn. We at FSHS are working to promote your health, well-being and study ability.

Health care when FSHS is closed

The FSHS does not provide on-call or emergency services. If you need urgent treatment, please call the city’s healthcare counselling number 03 5657 0023, every day at 7.00–22.00.

At night and on weekends and public holidays, contact the Emergency Department Acuta at the Tampere University Hospital at Ensitie 8, 33520 Tampere. Call the local medical helpline 116 117 if you feel that you need urgent treatment and your local healthcare centre is closed.

Sick leave

If you are entitled to Finnish social security, you can get sickness allowance in the case of a prolonged illness. Check Kela’s website to learn more about sickness allowance.

Well-being

You do not have to be alone with problems related to stress and well-being during your studies. Nyyti ry promotes students’ mental health by providing versatile information and activities related to mental well-being and coping with everyday life during studies. Nyyti ry organises regular chats and groups where students can discuss things on their minds. Nyyti ry is a national Finnish non-profit organisation, and its activities are supported with proceeds from Veikkaus.